7pin Privacy Policy

1. Introduction

7pin ("7pin," "we," "us," "our") operates the online gaming platform accessible at https://7pin.asia and all associated subdomains, mobile applications, and progressive web applications (the "Platform"). 7pin is committed to protecting the privacy of all users ("Players," "you") who access or use the Platform.

This Privacy Policy ("Policy") describes how 7pin collects, uses, stores, shares, and protects your personal data in connection with your use of the Platform. It also sets out the rights you have under the Republic Act No. 10173, the Philippine Data Privacy Act of 2012 ("DPA"), and its implementing rules and regulations ("IRR").

By registering an account on the 7pin Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not access or use the Platform.

This Policy should be read alongside the 7pin Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, 7pin is the Personal Information Controller (PIC) in respect of the personal data collected through the Platform. All data processing activities described in this Policy are carried out by or on behalf of 7pin.

If you have any questions about this Policy or wish to exercise your data subject rights, you may contact 7pin's Privacy Officer at: [email protected]. All privacy-related communications will be acknowledged within five (5) business days and resolved within thirty (30) days.

3. Data We Collect

7pin collects personal data from you in the following categories, depending on how you interact with the Platform:

3.1 Registration & Account Data

• Mobile number (Philippine format)
• Username and encrypted password hash
• Email address (if provided)
• Date of birth (for age verification — 21+ requirement)
• Account preferences and settings

3.2 Identity Verification Data (KYC)

Prior to processing withdrawals and in compliance with applicable Philippine anti-money laundering regulations, 7pin may collect:

• Government-issued photo identification (Philippine passport, driver's licence, or UMID)
• Proof of address (utility bill, bank statement issued within 3 months)
• Selfie photograph for document matching

3.3 Financial & Transaction Data

• GCash or PayMaya mobile number (for deposits and withdrawals)
• Bank account details (BPI, BDO, Metrobank — last 4 digits and account name only)
• Deposit and withdrawal history, amounts, timestamps
• Game transaction records (bets placed, results, winnings)

3.4 Technical & Usage Data

• IP address and approximate geolocation (country/region)
• Device type, operating system, browser type and version
• Platform session logs (login times, pages visited, game sessions)
• Cookies and similar tracking technologies (see Section 7)

3.5 Support & Communications Data

• Content of live chat, email, and support ticket communications
• Records of complaints and their resolution

4. How We Use Your Data

7pin uses the personal data it collects for the following purposes:

7pin will not use your personal data for any purpose materially different from those listed above without first notifying you and, where required by law, obtaining your consent.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 7pin processes your personal data on the following legal bases:

• Consent — For marketing communications and for data processing activities that are not strictly necessary for platform operation. You may withdraw consent at any time without affecting the lawfulness of prior processing.
• Contract Performance — Processing necessary to fulfil our obligations to you under the 7pin Terms & Conditions, including account management, deposits, withdrawals, and game services.
• Legal Obligation — Processing required to comply with applicable Philippine law, including anti-money laundering regulations, age verification requirements, and regulatory reporting obligations.
• Legitimate Interests — Processing for fraud prevention, Platform security, and aggregated analytics, where such interests are not overridden by your privacy rights.

6. Data Sharing & Disclosure

7pin does not sell, rent, or trade your personal data to third parties. 7pin may share your personal data with third parties only in the following limited circumstances:

• Payment Processors — GCash, PayMaya, BPI, BDO, Metrobank, and USDT processing providers receive the minimum data necessary to process your transactions. Each provider is bound by their own privacy policy and applicable payment regulations.
• KYC/AML Service Providers — Third-party identity verification providers assist 7pin with document authentication. These providers are contractually bound to process your data only for identity verification purposes.
• Game Technology Providers — Game studios and live casino operators receive anonymised session data to support game delivery and RNG certification. No personally identifiable information is shared with game providers beyond what is required for live dealer games.
• Regulatory & Law Enforcement Authorities — 7pin will disclose personal data to competent Philippine authorities, courts, or regulators where required to do so by law, court order, or regulatory direction.
• Business Transfers — In the event of a merger, acquisition, or sale of all or part of 7pin's assets, your personal data may be transferred as part of the transaction, subject to equivalent privacy protections.

7. Cookies & Tracking Technologies

7pin uses cookies and similar tracking technologies to operate the Platform, personalise your experience, and analyse usage patterns. The following categories of cookies are used:

• Strictly Necessary Cookies — Essential for Platform operation, including session authentication and security. These cannot be disabled.
• Functional Cookies — Remember your preferences (e.g., language settings, game lobby filters, last-used payment method).
• Analytics Cookies — Collect anonymised data about how players use the Platform to help us improve load times, navigation, and game availability. No personally identifiable information is included in analytics data.
• Security Cookies — Detect and prevent fraudulent activity, including session hijacking and suspicious login attempts.

You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will affect your ability to log in and use the Platform. 7pin does not use third-party advertising cookies or share cookie data with advertising networks.

8. Data Security

7pin implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• Encryption in Transit — All data transmitted between your device and the 7pin Platform is encrypted using TLS 1.2 or higher (256-bit SSL).
• Encryption at Rest — Sensitive personal data, including identity verification documents and payment details, is encrypted in storage using AES-256.
• Password Security — Passwords are stored as salted cryptographic hashes. 7pin staff cannot view your plaintext password.
• Access Controls — Access to personal data is restricted on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Two-Factor Authentication — SMS OTP-based 2FA is available to all players and is required for certain high-risk account operations.
• Security Audits — 7pin's security infrastructure undergoes regular penetration testing and vulnerability assessments.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that affects your rights, 7pin will notify affected players as required by the Philippine Data Privacy Act and report to the National Privacy Commission within the required timeframes.

9. Data Retention

7pin retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, subject to applicable legal and regulatory requirements:

• Active Account Data — Retained for the duration of your active 7pin account plus a minimum of five (5) years after account closure, as required by Philippine anti-money laundering regulations.
• KYC Documents — Retained for a minimum of five (5) years following the completion of the business relationship, as required by applicable AML laws.
• Transaction Records — Retained for a minimum of five (5) years from the date of the transaction.
• Support Communications — Retained for three (3) years from the date of resolution.
• Marketing Data — Retained until you withdraw consent or request deletion, whichever is earlier.
• Anonymised Analytics Data — May be retained indefinitely, as it no longer constitutes personal data.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 7pin's data deletion procedures.

10. Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 7pin:

• Right to be Informed — You have the right to be informed of how your personal data is collected, used, and retained, which this Policy provides.
• Right to Access — You may request a copy of the personal data 7pin holds about you, including the categories of data, purposes of processing, and recipients.
• Right to Rectification — You may request correction of inaccurate or incomplete personal data. Account details can be updated directly from your 7pin account settings.
• Right to Erasure — You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal obligations (e.g., AML retention requirements).
• Right to Object — You may object to the processing of your personal data for direct marketing purposes at any time by contacting [email protected].
• Right to Data Portability — You may request a structured, machine-readable copy of your personal data for transfer to another service provider.
• Right to Lodge a Complaint — If you believe 7pin has violated your privacy rights, you may lodge a complaint with the Philippine National Privacy Commission (NPC).

To exercise any of the above rights, please contact 7pin at [email protected] with the subject line "Data Subject Request." All requests are processed within thirty (30) days at no charge.

11. Children's Privacy

If 7pin becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended and all associated personal data will be deleted without unnecessary delay. If you believe a minor has registered on the Platform, please contact 7pin immediately at [email protected].

12. Changes to this Policy

7pin reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via SMS to the registered mobile number or via a prominent notice on the Platform, no less than seven (7) days prior to the effective date of the change.

The date of the most recent update is displayed at the top of this Policy. Your continued use of the Platform following any update constitutes your acceptance of the revised Policy. If you do not agree to the updated Policy, you must stop using the Platform and may request account closure.

13. Contact & Complaints

For any privacy-related inquiries, data subject access requests, or formal complaints regarding 7pin's data handling practices, please contact:

If you are not satisfied with 7pin's response to a privacy complaint, you have the right to escalate the matter to the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.